AI ORGANISATIONAL DESIGN is the key TO SUCCESS

Insights to Outcomes through real-time Innovation, Learning and Work Orchestration 

AI Organisational Design has soft launched and is now viewable

Customer Agility Framework ™ – Enterprise Agility High Fidelity

AI Organisational Design is a new and better way of working

AI Organisational Design contains two missing links in organisational lifecycle firstly what work should be done and secondly how can work be qualified as impactful. As Artificial Intelligence becomes pervasive is it serving your organisation or your competitors?

“Deciding where to use unique human capabilities and focus artificial intelligence is the next great business evolution” AI Organisational Design provides a way to build upon the unique skills and knowledge in your organisation by optimising through a new way of working using artificial intelligence, customer (user) experience and agile.
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NORTH STAR EFFECTIVENESS

AI Organisational Design defines how to use AI effectively from Insight to Outcome, through the Customer (user), Business and Technical North Star’s to provide decision point information for your whole organisation.

CUSTOMER SUCCESS

AI Organisational Design focuses on customer journey based organisational design that own products, services and the way to run and change them though a single software system.

Customer North Star

Defining and evolving the overall goal of the Customer (user) to ensure alignment with their needs, market segment and customer life cycle.

Business North Star

Defining and evolving the overall purpose or goal of the business in line with corporate strategy, standards, regulation and financial planning.

Technical North Star

Defining and evolving the overall purpose or goal of technical in line with corporate strategy, standards, regulation and financial planning.

Insights

Accessing and processing data and sifting with artificial intelligence to find opportunities and issues then refining through human unbiased skills to define meaning.

Outcomes

Defining the impact of change upon Brand Equity, Financial Impact, ROI, VFM, CSAT, NPS, ESG, PRI, Market Sentiment, Analyst Community, Shareholders and Customer North Star though real-time oversight

Positive Customer outcomes define success through holistic organisational design

AI Organisational Design has been defined as a holistic enterprise transformation system to deliver real-time oversight and intervention capabilities to for both strategic and tactical insights and outcomes for the Customer (user), Business and Technical North Star’s.

Chief Executive Officer

AI Organisational Design is designed to ensure that your whole organisation is focused on achieving the CEO’s vision. It supports the CEO by providing a real-time overview of all work in progress and its impact upon the business markets, customers and share value. learn more

Chief Financial Officer

AI Organisational Design is designed to ensure a single golden source of data for all activity in an organisation. It supports the CFO to ensure that ROI and value for money can be seen in real-time. learn more

Chief Operating Officer

AI Organisational Design is designed to ensure that your whole organisation is implicitly focused on implementing company strategies in daily operations meeting strategic and operational objectives. learn more

Chief Technology / Information Officer

AI Organisational Design is designed to ensure the development, engineering and research required to improve the product and service offerings is effective. It also supports a holistic integration of technical skills while eliminating handoffs and blockers. learn more
Insights to Outcomes Customer North Star

Insight to Outcome AI Organisational Design

Insights to Outcomes is a unique function of AI Organisational Design and is the central axis of all data systems and interactions involved in it. It focuses all work around attaining the Customer North Star in the first instance, then add the filters of the Business North Star and the Technical North Star to meet their strategies, target and capabilities.

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Customer Lifecycle

TAI Organisational Design supports the attracting and retaining of customers by building customer loyalty and potential customer engagement through facilitating a direct response to customer needs.  AI Organisational Design will focus your entire organisation on listening to customers and colleagues in real-time to define the next work to be undertaken.  It will enshrine a flexible way of working that supports an immediate response to changes in your target market, perceptions and opportunities.

Customer Agility Framework ™ Customer Satisfaction
Customer Agility Framework ™ Stand out from the Crowd

Stand out from the Crowd

Be noticeably different and better than your competitors by aligning your flow of work around delivering positive outcomes for customers (users), colleagues, clients, shareholders and your balance sheet. AI Organisational Design uses the latest thinking around artificial intelligence and automation to support data driven decision making with real-time insights and oversight for strategy alignment, governance, security, resilience, financial control, prioritisation and regulatory compliance.

Our Awesome Team

AI Organisational Design has been put together by a global team of volunteers.

Karl A L Smith

Co-founder

An inventor, ai geek, organisational agility and consultant, with 30+ years experience in new ways of working.


Sabrina Noto Co-founder and CEO Customer Agility Framework ™ and Agile World ® Incorporated

Sabrina C E Noto

Co-founder

An agile coach and innovation consultant establishing new ways of working in enterprises.


Walter Jennings

Co-founder

A marcom consultant focused on launching new ventures and establishing market presence.


Dr. Karen Smith

Co-founder

An education management and CPD curriculum creator with 35+ years university teaching and management experience


Kieran Keegan Design Advisor Customer Agility Framework ™

Kieran Keegan

Co-founder

Art Director with over 20 years creative industry experience.


Jon Pearson Co-founder Customer Agility Framework ™

Jon Pearson

Co-founder

Design and innovation leader with 20+ years of experience in Financial Services.


Rob McHarg

Co-founder

Agile Coach aligning teams or organizations with Agile values and concepts in new ways of working.


Carla Krieger

Co-founder

A lean and agile coach, listed in LIA100 woman, exploring new ways of working.


Cynthia Kahn

Co-founder

Coach who applies agile principles to help clients focus on what’s important, track accomplishments and achieve their business goals.


Adam Scoot Co-founder Customer Agility Framework ™

Adam Scoot

Co-founder

Helping organisations improve the flow of Idea to Value.


Craig Cockburn

Co-founder

An agile coach and critical thinking practitioner with 30+ years experience of leading disruption, cultural and digital change.


Anthony Christensen Co-founder Customer Agility Framework ™

Anthony Christensen

Co-founder

An organisational agility consultant and executive advisor in new ways of working.


Jagbir Sandhu Co-founder Customer Agility Framework ™

Jagbir Sandhu

Co-founder

C-suite agility transformation consultant with big picture experience in strategy, transformation and architecture.


Kelle Link Co-founder Customer Agility Framework ™

Kelle Link

Co-founder

Organisational transformation, business and service design principal.


Minaxi Punjabi

Minaxi Punjabi

Co-founder

As a passionate Human-Centric Leadership Practitioner, I merge neuroscience and anthropology with individuals, teams, and organisational systems, to deliver value.


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